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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Catherine Putnam

February 26, 2025

5  out of  5
rating by Catherine Putnam
"Made it so easy to switch home and auto policies and the price was amazing! I am saving a ton of money yet still safe and secure. Thank you Rick, Joe and State Farm!"
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Laura Ferjutz

February 25, 2025

5  out of  5
rating by Laura Ferjutz
"The people at this office, especially Rick, have gone above and beyond for me. Their service expertise definitely let's them stand apart from other companies."
We responded:
"Thank you for your kind words, Laura! We're glad to be working with you and truly enjoy helping people navigate through all of the insurance complexities."
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Carmela Montonaro

February 15, 2025

5  out of  5
rating by Carmela Montonaro
"Rick was very helpful and patient helping me with all my insurance needs. I feel comfortable and confident I made the best choice with State Farm Insurance."
We responded:
"Thank you for your wonderful review, Carmela! Rick is a huge part of the team and what we do here. I'm very glad that we were able to help you out with your insurance :)"
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William George

November 16, 2024

5  out of  5
rating by William George
"Couldn't be happier with how I was treated as a new client. Made the change easy and pleasant. My new agent Rick was fantastic!"
We responded:
"We’re thankful for your feedback, William! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Shawn Gallagher

October 23, 2024

5  out of  5
rating by Shawn Gallagher
"Rick was an exceptional insurance agent! He was very customer oriented and accommodating to all of my needs. He made the process easy to understand, and I felt nothing but amazing customer service all around ! I will recommend Rick and this company to my friends and colleagues as well!"
We responded:
"Thank you, Shawn! Rick does a great job and is a huge part of what we do here. I'm glad we were able to help out with your insurance and I look forward to working with you for years to come. "
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neil holdsworth

October 22, 2024

5  out of  5
rating by neil holdsworth
"Rick helped me lower my insurance rate by half by switching to State Farm . Rick was great to work with I got my quote on Thursday night but needed a day or two to before switching to State Farm, well it turned into 4 days do to work and Rick never pressured me but he did check in after 3 days to make sure everything was ok . I also switched my home coverage . It was a great experience and I would recommend Rick if you want to lower your insurance ."
We responded:
"Thank you for your review, Neil! I'm glad we were able to help out with your insurance and we're truly lucky to have Rick on our team! "
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Shirley Miller

October 18, 2024

5  out of  5
rating by Shirley Miller
"I highly recommend this agency. The service provided by Rick was exceptional. It was very nice to speak with someone with his expertise and professionalism. Thank you Rick, for your excellent service, patience and consideration of my insurance needs. Job well done!"
We responded:
"Thank you for the strong review, Shirley! Rick does an amazing job here and we're very lucky to have him on our team. Looking forward to helping with your insurance for years to come!"
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Patrick Weiler

September 25, 2024

5  out of  5
rating by Patrick Weiler
"I ended up getting a new auto policy over the phone with Rick. It was very fast and painless. I did not feel like they tried to upsell me on insurance I did not need. I will definitely consider renewing my policies with them based on the interaction I had with Rick"
We responded:
"We appreciate the kind words, Patrick!"
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Lisa T

August 27, 2024

5  out of  5
rating by Lisa T
"Rick, the incredibly patient and highly helpful member of the State Farm Team that I was so fortunate to have worked with in the entire process of starting 2 brand new policies, shines with professionalism and being personable (he reached out to me multiple times a day where I wasn’t in a position to answer). The amount of money saved in a year is baffling. It’s a bit scary going to a brand new company, but the dedication that was put towards my business with State Farm, I can only hope that the service throughout the company (if ever needed) meets/exceeds the amount of trust State Farm has earned from me because of Rick’s hard earned efforts."
We responded:
"Lisa, thank you so much for this glowing review! Rick has proven to be an integral part of this team. We aim to provide the same level of service satisfaction moving forward as you received from Rick on the front end. We truly appreciate your business."
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Michelle Roseborough

August 3, 2024

5  out of  5
rating by Michelle Roseborough
"I had the pleasure of working with Rick Kroboth, at State Farm and I couldn’t have gotten a better person than him. He took the extra time to work with me on a Saturday evening and I appreciate that! Thank you Rick for helping me through the entire process of becoming a State Farm member!"
We responded:
"Thank you, Michelle! Rick does an amazing job here and we're glad to be working with you :)"
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Nicole Beidacki

June 21, 2024

5  out of  5
rating by Nicole Beidacki
"Joe has been incredibly helpful! He is so personable and makes the insurance process so easy and quick - which was something I always struggled with. I would 10000/10 recommend!"
We responded:
"I appreciate the kind review, Nicole! I'm really glad we could help with your car insurance and we'll be here for anything else you might need. Thanks!"
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Sandy Ewais

May 8, 2024

5  out of  5
rating by Sandy Ewais
"Always there when you need them. Lisa is also great!!"
We responded:
"Thank you for the great review, Sandy!! We're so fortunate to have Lisa and a strong team in place. "
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Jordan Peters

May 7, 2024

5  out of  5
rating by Jordan Peters
"Best ever"
We responded:
"Thank you for the review, Jordan!!"
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melissa rodriguez-aviles

March 22, 2024

5  out of  5
rating by melissa rodriguez-aviles
"Lisa and the crew are superbly amazing. I have been with them for a bit over 5 years and they have never failed me. I am truly grateful for them. I recommend them 100% Thanks 🙏 Statefarm"
We responded:
"Thank you, Melissa! Lisa is a huge part of our team and we're very lucky to have her. You've been great to work with over the years. Thank you for your continued trust and support. Joe Roeder State Farm Agency"
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Janice Wimberley

March 10, 2024

5  out of  5
rating by Janice Wimberley
"Always a great experience working with Joe Roeder, Luke Diller and Lisa."
We responded:
"So great of you to leave us a review, Janice! We're fortunate to have a top notch team and we've loved working with you "
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Hec

December 13, 2023

5  out of  5
rating by Hec
"Mr.Roeder went out of his way to help me understand the process & took time to find the best policy for me very informative & respectful. I will recommend him 5 days a week & twice on Sundays!!!"
We responded:
"I appreciate the great review, Hec! This was actually Rick in my office who you've been working with. I'm very luck to have such a good team of agents in place. Thank you for the recommendation and we hope to work with you for years to come!"
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Tyler Toncler

November 30, 2023

5  out of  5
rating by Tyler Toncler
"Great customer service so far."
We responded:
"Thank you for the good review, Tyler! Hopefully we can show you that great customer service for years to come!"
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Elise Covrett

November 11, 2023

5  out of  5
rating by Elise Covrett
"I had a great experience working with Mikhail! I just moved to town and needed new car/rental insurance quickly, and he was able to get new policies setup for me over the phone. The entire experience was quick, friendly, and ended with a great price."
We responded:
"Thank you, Elise! We're glad we were able to help you out with both your car insurance and renters insurance. And we certainly appreciate the good review! :)"
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Rene Squire

September 8, 2023

5  out of  5
rating by Rene Squire
"I recently dropped my insurance company because of a huge rate increase. My brother referred me to State Farm insurance, (Parma location). I spoke to Mikhail Wuertz, the agent at that office. I am blown away at how much money I am saving by switching to State Farm insurance... not only am I saving over $300 a year, my deductible was lowered as well. Mikhail was so patient in answering all my questions, and made this transaction as smooth as possible over the phone. I am one happy girl."
We responded:
"Thank you, Rene! We greatly appreciate you reaching out about your insurance and are glad to be able to help you. "
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Kimmie Anne

July 27, 2023

5  out of  5
rating by Kimmie Anne
"Excellent experience! Rick was friendly and knowledgeable. He was able to get me a great price on car insurance! I'm very pleased with State Farm's service and reputation!"
We responded:
"Thank you for the great review Kim! We're happy to have you and glad to be helping with your car insurance now and moving forward!"
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Julie Drapcho

May 25, 2023

5  out of  5
rating by Julie Drapcho
"They are the best around! So easy to talk to and always help to give you the best rates. Thanks for everything!"
We responded:
"Thank you Julie! We're glad to be helping you and your family with your insurance and certainly appreciate the wonderful review!!"
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cam bartunek

May 1, 2023

5  out of  5
rating by cam bartunek
"I had an amazing experience with Lana, who is undoubtedly the most helpful agent I've ever encountered. She worked her magic to save me a lot of money and was incredibly kind and willing to assist throughout the entire process. It's so refreshing to come across someone who genuinely cares about providing the best possible service and goes above and beyond to help their clients. I highly recommend Lana and appreciate her exceptional service. Thanks to her, I am now a loyal customer of this company."
We responded:
"Wow thanks for the review, Cam! Lana does a great job here and we're excited to begin this strong insurance partnership with you. All the best :)"
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Kevin Monn

March 28, 2023

5  out of  5
rating by Kevin Monn
"Just wanted to clarify from my wife's review of our great service from State Farm. Rick Kroboth was able to save us $200 a MONTH on our car insurance! It was obviously an easy decision to switch to State Farm from our previous company that clearly was not on "my side". Seriously saving $200 a month! Give Rick a call and see for yourself what you can save."
We responded:
"Thank you for the review, Kevin. We appreciate your business!"
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john long

March 21, 2023

5  out of  5
rating by john long
"Thank you ! Rick Kroboth for taking the time and getting me the best rates you did more then what i was expecting and I really appreciate you thanks again for all your help my daughter and her boyfriend will be calling you here in the next couple of days sincerely John Long."
We responded:
"Thank you for the review, John. We appreciate your business!"
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Torry Monn

March 20, 2023

5  out of  5
rating by Torry Monn
"Fantastic prices! We saved over $200 in car insurance when we switched. Rick was great to work with. He showed us how we got a lot better coverage for less money by going with State Farm."
We responded:
"Thank you for the review, Torry. We appreciate your business!"