State Farm® Insurance Agent Joe Roeder

"Rick was an exceptional insurance agent! He was very customer oriented and accommodating to all of my needs. He made the process easy to understand, and I felt nothing but amazing customer service all around ! I will recommend Rick and this company to my friends and colleagues as well!"

"Rick helped me lower my insurance rate by half by switching to State Farm . Rick was great to work with I got my quote on Thursday night but needed a day or two to before switching to State Farm, well it turned into 4 days do to work and Rick never pressured me but he did check in after 3 days to make sure everything was ok . I also switched my home coverage . It was a great experience and I would recommend Rick if you want to lower your insurance ."

"I highly recommend this agency. The service provided by Rick was exceptional. It was very nice to speak with someone with his expertise and professionalism. Thank you Rick, for your excellent service, patience and consideration of my insurance needs. Job well done!"

"I ended up getting a new auto policy over the phone with Rick. It was very fast and painless. I did not feel like they tried to upsell me on insurance I did not need. I will definitely consider renewing my policies with them based on the interaction I had with Rick"

"Rick, the incredibly patient and highly helpful member of the State Farm Team that I was so fortunate to have worked with in the entire process of starting 2 brand new policies, shines with professionalism and being personable (he reached out to me multiple times a day where I wasn’t in a position to answer). The amount of money saved in a year is baffling. It’s a bit scary going to a brand new company, but the dedication that was put towards my business with State Farm, I can only hope that the service throughout the company (if ever needed) meets/exceeds the amount of trust State Farm has earned from me because of Rick’s hard earned efforts."

"I had the pleasure of working with Rick Kroboth, at State Farm and I couldn’t have gotten a better person than him. He took the extra time to work with me on a Saturday evening and I appreciate that! Thank you Rick for helping me through the entire process of becoming a State Farm member!"

"Joe has been incredibly helpful! He is so personable and makes the insurance process so easy and quick - which was something I always struggled with. I would 10000/10 recommend!"

"Always there when you need them. Lisa is also great!!"

"Best ever"

"Lisa and the crew are superbly amazing. I have been with them for a bit over 5 years and they have never failed me. I am truly grateful for them. I recommend them 100% Thanks 🙏 Statefarm"

"Always a great experience working with Joe Roeder, Luke Diller and Lisa."

"Mr.Roeder went out of his way to help me understand the process & took time to find the best policy for me very informative & respectful. I will recommend him 5 days a week & twice on Sundays!!!"

"Great customer service so far."

"I had a great experience working with Mikhail! I just moved to town and needed new car/rental insurance quickly, and he was able to get new policies setup for me over the phone. The entire experience was quick, friendly, and ended with a great price."

"I recently dropped my insurance company because of a huge rate increase. My brother referred me to State Farm insurance, (Parma location). I spoke to Mikhail Wuertz, the agent at that office. I am blown away at how much money I am saving by switching to State Farm insurance... not only am I saving over $300 a year, my deductible was lowered as well. Mikhail was so patient in answering all my questions, and made this transaction as smooth as possible over the phone. I am one happy girl."

"Excellent experience! Rick was friendly and knowledgeable. He was able to get me a great price on car insurance! I'm very pleased with State Farm's service and reputation!"

"They are the best around! So easy to talk to and always help to give you the best rates. Thanks for everything!"

"I had an amazing experience with Lana, who is undoubtedly the most helpful agent I've ever encountered. She worked her magic to save me a lot of money and was incredibly kind and willing to assist throughout the entire process. It's so refreshing to come across someone who genuinely cares about providing the best possible service and goes above and beyond to help their clients. I highly recommend Lana and appreciate her exceptional service. Thanks to her, I am now a loyal customer of this company."

"Just wanted to clarify from my wife's review of our great service from State Farm. Rick Kroboth was able to save us $200 a MONTH on our car insurance! It was obviously an easy decision to switch to State Farm from our previous company that clearly was not on "my side". Seriously saving $200 a month! Give Rick a call and see for yourself what you can save."

"Thank you ! Rick Kroboth for taking the time and getting me the best rates you did more then what i was expecting and I really appreciate you thanks again for all your help my daughter and her boyfriend will be calling you here in the next couple of days sincerely John Long."

"Fantastic prices! We saved over $200 in car insurance when we switched. Rick was great to work with. He showed us how we got a lot better coverage for less money by going with State Farm."

"I had the pleasure of dealing with Lana Ciganko. I believe I’m saying that right? Anyway, Lana was very knowledgeable about the product. She was selling very personable and very helpful. She is the reason that I would choose State Farm over any other insurance company. With her knowledge and helpful attitude it didn’t feel like high pressure sales and felt more like talking to a family member. With her help, I insured my two boys, possibly third boy and I purchased life insurance for myself and possibly all three of my boys. I’ll give it a five star rating out of five and I’m glad that I took the time to answer her call. Lana has made buying insurance truly a pleasurable experience and not a chore. I wish that there were more like her."

"I worked directly with Luke and was so happy with the customer service I received. He answered all of my questions thoroughly and explained every step of the way purchasing renters insurance. He also went above and beyond dealing directly with issues with the rental place wanting certain documents, and even checked in on the issue over the weekend. I would recommend him, as well as this branch as a whole!"

"Joe and his team have proven themselves to be an integral part of my family's personal and professional needs time and again. The attention to detail and the responsiveness show that every interaction is a testament to the "every client is the most important client" mantra and business model most only hope to achieve. If proper guidance and coverage is what you need Joe and his team will be the last call you'll make."

"My rates went up and I've been sitting here waiting for 3 hours waiting for a tow, it's 32 degrees out and I'm freezing because state farm wants to use cheap towing companies on the east side. The towing company then tried o ake my car to a shop in North Royalton instead of Parma. State farm Looks like I'll be going back to progressive insurance."